THE CHALLENGE A major Canadian manufacturer of finished high tech components was experiencing regular delays at U.S. airport hubs when shipping their products “Overnight Air” to U.S. destinations. Deliveries of these components were time-sensitive and expensive. Products were expected “Next Day AM”, so one or two day delays resulted in serious complaints from customers for [...]
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The e-commerce solution for Air AMS small parcel shippers
THE CHALLENGE A major U.S. e-tailer offered drop-ship services from its manufacturers direct to U.S. customers for hundreds of products in different categories sourced from China and Europe. Most transactions are small parcels valued at less than $200 – a key figure for procedures and fees at U.S. Customs. Clearing and tracking hundreds of shipments [...]
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